Robots & Robotics in Indian Banking sector

Robotics is coming in a full wave in India.
One industry where it has already started to show impact is Banking.

Below is a quick list of things/areas where Robots (can) help in Banking industry:

1. Providing eKYC services at the branches
2. Providing multilingual customer support to an increasingly migratory population
3. Identifying the key demographics that comes to different branches and knowing real time what kind of services these segments look for.
4. Providing product recommendations that is relevant for the customers
5. Handling a lot of the paperwork with the robots [document signing, scanning and providing checklists for customers applying for loans etc]
6. Moving around the documents and other things on the backend
7. Handling basic transactions [such as passbook update and balance checking] in highly trafficked branches.
8. Providing patrolling services and delivering security
9. Authenticating customers coming for locker services and escorting them.
10. Virtual and physical chatbots working closely to provide a seamless customer experience.

Source:

Above has been as-is copied from Balaji's answer on Quora