Product Management - Designing Mobile phone for the Hearing-impaired & for Visually-impaired

How would you design a mobile phone for the hearing-impaired?
Mobile-phone for the hearing-impaired (or deaf) would be simply a Text-phone.

Messaging & Chat-apps will be the most important features of this phone.

How would you design a mobile phone for the visually-impaired?
Mobile-phone for the visually-impaired (or blind) would simply be a phone having a voice-over function where everything will be voice driven.

Such phone can also have hand-gestures-commands and touch-commands to further improve it.

Product Management - Designing the HomePage of eCommerce website

What should the 'Home Page' of an ECommerce website ideally look like 
and what elements should it always definitely have?

To answer the above question, we will break it into smaller questions; and try to answer the same; and eventually answer the it:


Question - Why you need the home page?

Answer - Users will use this page to understand what your site is all about.

Question - What is the site about?

Answer - eCommerce.

Question - What are the main informational-components of eCommerce?

Answer - Categories, sub-categories, products, offers/promotions, Brands, collections of products.

Question - Returning users will use this page to look out for new content or for content they already visited. What will; in this above list; entice the new users ?

Answer - New products we want to showcase, hot selling hot-selling, new categories/sub-categories/brands recently launched, recently viewed products.

Question - what is the priority of the information (informational-components) that we want to showcase of homepage?

Answer - this is something that will vary from business to business depending on their goals  or vision & mission, the kind of new-vs-returning traffic they get, the revenue-targets they are supposed to achieve via the site. For now, lets assume that we have the following priority order:

Categories > Sub-categories > Offers/promotions > Brands > Products > Collections of products

So, the 'Home Page' of an ECommerce website will have sections; arranged from top to bottom; that will showcase the above-prioritized information.

FREE products & services - Business model & Monetization aka Revenue strategy

Any Web service/product that is offered to its customers for FREE
usually has one of the following
Business/Revenue model/strategy behind it

Freemium business model
There would be a basic version; which would have the basic features; of the product/service that will be for FREE. But in order to get access to the entire set of features, the customer will have to buy the same. A small variation can be that the customer provides his wallet/credit-card details at the time of buying a product/service for free - till the time the customer would use the product within a certain pre-defined limit the product would remain free and as soon as the customer exhausts his free limit and uses the product post that, he will be automatically be charged (many storage applications such as Dropbox fall under this).

Microtransaction business model
Mostly used in free-to-play games where customers can purchase virtual goods within the game via micropayments.

Donation business model
You ask for donations from your users. Wikipedia & Khan academy use this model.

Sponsorship business model
Some company would be willing to sponsor your product/service if they get benefited by it. One specific case where this model works is youtube review videos - for example - you regularly review mobile phones and you have a good subscriber base too - in this case, some company who might have recently launched their smart-phones would be willing to sponsor your videos if you would be willing to review their phones too.

Advertising business model
Take ads from companies, show it on your product/service, and earn money by impressions & clicks-by-customers. The challenge in this model is that if you do not show RELEVANT ads, your customers will not click them - though you would still earn money from impressions but clicks would have given a far better ROI.

Razor and blades business model
Here you sell one item at a low price (or given away for free) in order to increase sales of a complementary good, such as supplies. For example, inkjet printers require ink cartridges, and game consoles require accessories and software. Printers and razors are sold less than cost, as their manufacturers plan to make high margin from selling a complementary product (cartridge/blades). 

Open Source business model
Sell the product for free and plan to make money on support, customization and installation. Most open source software follow this model.

Credit-card business model
You make your product free for one side (consumers) and use the network effects to make the other side (merchants) pay.

Up-selling & Cross-selling business model
Sell a product/service for free but use it to promote a premium product in the same segment. For instance, if you run a research-reports website, you could give high-level summaries for free but sell detailed reports at premium price.

Brand-building business model
Use your free products/services to get noticed in the media and thus build a strong brand name for yourself/your-company. Once your brand name becomes popular in the market, you can sell your upcoming products/services at a premium price.

Affiliate marketing
You can signup for affiliate programs being run by companies related to your product/service and convert your users to customers of your affiliates.

Limited-period-Promotion business model
Start with giving away the product/service for FREE. This will help you get a strong customer base. Start charging once you have a substantial number of customers using your product/service.

Acquisition/Merger business model
Build something so big that would attract a big player of the market; like Alphabet (google), Facebook, Apple, Microsoft, Adobe, Oracle, etc.; to either acquire or acquihire or merge you.

Funding business model
Build something so good that would attract a big funding player of the market to fund you.

Anonymity Experience (feature) of Quora

Quora, today, posted on its
'QUORA PRODUCT UPDATES' blog that they are 
Launching a new
Anonymity Experience

Here is the summary of the same:

At Quora, we started to rethink the anonymity experience for a few reasons. 

Over the years, many people have expressed how impactful anonymity has been to their Quora experience. By far, the most common themes were that people valued anonymity when there were personal or sensitive experiences involved, or they were seeking or sharing knowledge in controversial topics. 

But, anonymity on Quora is not without its faults. We have also seen the potential for anonymity to be a vector for spam and abuse.

When designing the new anonymity experience, it was important for us to address moderation and abuse issues while preserving the ability to share knowledge anonymously.

Here are the list of changes:
All anonymous content will be reviewed for spam and harassment before receiving distribution. 

You'll still be able to report questions or answers for us to re-review if you feel that we make a mistake or if a different policy is violated.
Anonymity will only be for contributing questions or answers. 

The ability to anonymously upvote, comment, merge questions, suggest edits, send thanks, edit answer wikis, revert edit log operations, or send answer requests will no longer be supported. These features were always the most likely to be vectors for abuse. These actions will now always have a name associated with them. 

Anonymous question editing (including question text, details, and topics) will be reserved for the person who asked the question and all other edits to the question will be public.
Quora's internal systems will no longer connect user accounts with anonymous content they contribute. When we move to the new experience, we will begin removing existing connections in our internal systems. This means that editing or deleting your existing anonymous questions or answers will require an anonymous edit link.

Source:
https://productupdates.quora.com/Upcoming-Changes-to-Anonymity-on-Quora

WhatsApp (of Facebook) - Business model & Revenue strategy

WhatsApp used to charge $1 annual fee before getting acquired by Facebook.

It scrapped its $1 annual fee in the hopes of further enhancing its user base especially in developing countries, where it foresees a huge opportunity for growth.

If we assume that tomorrow WhatsApp starts showing us Ads it will easily be able to make billions of $ as revenue.

For now, WhatsApp is focused on:
1. Expanding its user base before thinking of monetization strategies that may limit its number of clientele.
2. Looking at novel methods to generate revenue. In early 2016, Jan Koum mentioned that instead of featuring third-party ads to make money, the company would be experimenting with B2C (Business to Customer) services.
In a blog-post WhatsApp said this: “Starting this year, we will test tools that allow you to use WhatsApp to communicate with businesses and organizations that you want to hear from. That could mean communicating with your bank about whether a recent transaction was fraudulent, or with an airline about a delayed flight. We all get these messages elsewhere today – through text messages and phone calls – so we want to test new tools to make this easier to do on WhatsApp, while still giving you an experience without third-party ads and spam.”
3. Parsing / analyzing our entire chat data and using it to improve the intelligence of Facebook's advertisement platform. 'Intelligent advertisement platform', means showing as-much-as-possible relevant ads to its users. So, FB analyses WhatsApp's chat data and tires to understand what users want/need/think/hate/like/love/etc and then uses this data to show its FB users ads that they would most-probably click and hence hence let FB make trillions/billions of $s.



Sources:
http://www.pcmag.com/article2/0,2817,2498075,00.asp
http://venturebeat.com/2016/01/18/whatsapp-is-ditching-its-annual-dollar-subscription-fee/